Tuesday 15 April 2014

TFT14 - Leverage ITIL beyond IT to deliver true value

We have been swarmed for years talking about how IT can get benefited using ITIL best practice framework for more than a decade. Its time that as practitioners, we use them to provide value to various aspects of Industry like Hospital, Transport, Health Services and more importantly in our day to day aspects to deliver true business outcomes. This talk would focus on with pragmatic use case study to take ITIL beyond IT and deliver true value to your customers worldwide and also eat our own dog food in managing our personal and professional endeavors

If you would like to have this session at TFT14, this June 2014, 24 hour free online ITSM conference, then please vote for me.

 

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